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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michele Quander

March 9, 2026

5  out of  5
rating by Michele Quander
"Philip Butler is very professional and courteous. He listens and explains everything in detail. It’s always a pleasure talking to him."
We responded:
"Thanks for the kind words. Philip is always eager to help our customers. He is very detail oriented and is always looking to help. "
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Bettie Berkely

March 5, 2026

5  out of  5
rating by Bettie Berkely
"Always pleasant, get my questions answered right away,been with the same person since 1996."
We responded:
"Thanks for the review. Thanks for your business and we really enjoy and value you as a customer."
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constance smith

February 25, 2026

5  out of  5
rating by constance smith
"Thank you Mr. Philip Bulter for your Excellent Customer Service it always a pleasure communicate with you and you are very professionally. Thank you for helping me with my Auto🚘 and Homeowner 🏡 insurance. Have a amazing day."
We responded:
"Thanks for the review. Philip is a big part of my team. He does a really good job of communicating with our clients. "
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Jude Boeyeo

February 25, 2026

5  out of  5
rating by Jude Boeyeo
"Philip was super helpful."
We responded:
"Thanks for the review. Philip is the man! He loves taking care of our customers. "
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Coris Bennett

February 24, 2026

5  out of  5
rating by Coris Bennett
"Very informative and up to date on all .y questions and concerns."
We responded:
"Thanks for the review! I really enjoyed our meeting. I’m glad I was able to help. "
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Anthony

February 24, 2026

5  out of  5
rating by Anthony
"I’ve been a a customer of State Farm Agent Lloyd Chesley for the past 6 years and my experience has served me well. The customer service has always been excellent! And what a great team he has that represents him and his business well. Keep of the great work ! Anthony-"
We responded:
"Thanks for the review and trusting us with your business. My team and I focus on taking great care of our customers. "
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Michael Ayeni

February 20, 2026

5  out of  5
rating by Michael Ayeni
"Mr Chesley and his team has handled my insurance’s since 2020, and I’ve had a consistently great experience. He’s responsive, knowledgeable, and easy to work with. He makes sure I understand my coverage and always follows through when I need something.I highly recommend Lloyd and his team if you want an insurance agent you can trust. 5 stars all the way."
We responded:
"We really appreciate you trusting us with your business over the years. We will continue to work hard to make sure you are protected."
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Crystal Bolden

February 18, 2026

5  out of  5
rating by Crystal Bolden
"I love my State farm. As I stated in a previous review, working with Philip is blessing. He is always helpful, knowledgeable, patient and professional. I have been a client since the 1990's. Since day one I have received great service. Each staff member that I have spoken with are always polite and professional but I mostly enjoy working with Philip. He is always honest and answers ever question I may have. I can always depend on him returning my calls. He is extremely diligent and thorough in his work. Thank you for always giving me great service."
We responded:
"Thanks so much for you review. We have always valued your business and work hard to make sure we give the best service possible. Philip is great at what he does and is an important part of my team."
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Thomas Norris

February 17, 2026

5  out of  5
rating by Thomas Norris
"I’ve been with this office for many years, they don’t harass you with random cold calls or are constantly trying to sell you something that you didn’t ask for. They are always there when I need them, and like a good neighbor they know when to go home."
We responded:
"Thanks for trusting us with your business. We want to always be your first choice for insurance protection. "
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Denise Rasheed

February 16, 2026

5  out of  5
rating by Denise Rasheed
"Lloyd has exemplary customer service! He always delivers timely and accurately. He is professional, returns calls immediately and goes all the way out to ensure you get the best possible outcome. Thank you Statefarm for having an exceptional employee. It’s Lloyd’s great customer that is reason why my family ( not just one individual) continues to do business with Statefarm!"
We responded:
"Thanks for the review. I am glad I am delivering on the promise to help protect your family. My team and I take great pride in what we do. Thanks for your business."
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Valerie Boahene

February 12, 2026

5  out of  5
rating by Valerie Boahene
"Everyone is very responsive to my request, and always follow up to close any loopholes."
We responded:
"Thanks for the positive feedback. I’m glad you are pleased with our service. Let us know if we can help you with anything else."
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Margaretta Rothenberg

February 10, 2026

5  out of  5
rating by Margaretta Rothenberg
"Lloyd Chesley and his team are deeply committed to assuring each client’s coverage is tailored to their needs and priorities. A recent comprehensive review of my coverage with Mr. Chesley was incredibly informative. Mr. Chesley encouraged my questions and left me confident that my coverage reflects how my requirements have changed over time. Mr. Chesley and his team respond quickly and efficiently to information requests. It is always pleasant to deal with them and I am grateful for their willingness to listen carefully and respond thoughtfully about any insurance issue."
We responded:
"Thank you for allowing us to serve you. We recognize how important it is get it right. Thanks for trusting us with your business."
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koran sewell

February 6, 2026

5  out of  5
rating by koran sewell
"Very personable. Caring and concerned. My auto pay had stopped but they fixed it no problem."
We responded:
"Thanks for the review! We are glad we were able to help."
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Nancy Rubenstein

February 5, 2026

5  out of  5
rating by Nancy Rubenstein
"Philip has consistently provided excellent customer service to us for years. He’s knowledgeable, quick-to-respond, and always a pleasure to work with."
We responded:
"Thanks for recognizing Philip! He is the heart and soul of our team. We really appreciate your business!"
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Lillian Armstrong

February 3, 2026

5  out of  5
rating by Lillian Armstrong
"Excellent"
We responded:
"Thanks for the kind words. We really appreciate your business!"
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C HM

February 1, 2026

5  out of  5
rating by C HM
"I have been a customer of Mr. Chesley for more than 20 years. His level of service continues to remain elevated and client-focused. I appreciate his personal attention to addressing my concerns and his willingness to discuss matters even on the weekend to accommodate my schedule. I would recommend him and his team again and again."
We responded:
"Thanks for trusting me with your business over the years! I really work hard to get it right for you. My team and I thank you for your business."
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BW

January 31, 2026

5  out of  5
rating by BW
"Great review of policies and coverage . Excellent recommendations after review. I would highly recommend this agent."
We responded:
"I am glad you found the review helpful. We want to make sure your coverages are tailored to your needs. "
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Floyce Garrett Jr

January 30, 2026

5  out of  5
rating by Floyce Garrett Jr
"What a very professional and dedicated company."
We responded:
"We appreciate your business and thank you for choosing to do business with us."
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Andy Tarasiuk

November 19, 2025

5  out of  5
rating by Andy Tarasiuk
"Phillip was very helpful and informative. Set up was seamless and quick for the right coverage. Great work!"
We responded:
"Thanks for recognizing Philip and his expertise. He really does a great job. Thanks for trusting us with your business!"
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Nicole Edwards

August 23, 2025

5  out of  5
rating by Nicole Edwards
"I call him Coach. You give him your preferences and he gives you what works best for your objectives. He helps you run plays for your life. SCORE!!!"
We responded:
"Thanks for your kind words. I really try hard to find solutions for my clients. Thanks again for trusting me with your business."
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Kartikeya Kandula

June 23, 2025

5  out of  5
rating by Kartikeya Kandula
"Had a great experience with Troy Ingram"
We responded:
"That’s great! I’m glad he was able to take care of you! Your review lets us know we are doing things right."
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Amber J

May 27, 2025

5  out of  5
rating by Amber J
"I've been a customer/policy holder for well over 10 years. When I first started driving I felt they were expensive as a young driver, but over time they became affordable and fair. Whenever I call or email the local office, they are always polite, quick to follow up, and answer my questions. Most times, I work with Philip, but I have no complaints about the other staff."
We responded:
"Thanks for trusting us with your business and continuing to be part of our family! We really appreciate the recognition. It lets us know we are getting it right! "
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S Danielle

March 9, 2025

5  out of  5
rating by S Danielle
"I have been with another insurance agency since I started driving which is over 20 years.I have been looking for a new agency but I couldn’t find what I was looking for which is low cost, great customer service and full coverage, until now.Phillip from State Farm as offered me all of those.I am so happy that I made the switch."
We responded:
"Thanks for the kind words and welcome the our family! Philip is a key member of my team and always works hard to get it right. We appreciate your business and thanks for trusting us with it."
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Peter Semler

September 19, 2024

5  out of  5
rating by Peter Semler
"great State Farm agent. Shame his agency was forced to move from Monroe and 12th Street NE because of out-of-state landlord."
We responded:
"Thanks for the review. We really appreciate your business! Our new office is working out well for us."
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Jackie Graham

August 15, 2024

5  out of  5
rating by Jackie Graham
"Very pleased with the customer service given by Philip Butler. Very professional, able to address questions, and met my expectations."
We responded:
"I am truly glad that you were pleased with the service that Philip provided! He is one of a kind! Thanks for trusting us with your business. We really appreciate it!"